If you live in Phoenix than you know how important it is to have a good relationship with your Air Conditioning and Heating repairperson. After all, is there anything worse than having your AC on the fritz during August? It can make you home unlivable.
And likewise, on those cool nights in January and February, having the heater working just makes for much more comfortable living. Except, that it isn’t easy knowing which HVAC in Phoenix to call. If you’re new to the area, this can pose a slight concern.
Below are a few questions you should ask of the company and the technician:
First, how long have the been doing business in the Phoenix area? Yes, there are national chains that have been in business for decades, but working in Phoenix is not that same as working in Colorado. Arizona, and especially Phoenix, has a number of challenges when it comes to installing and maintaining either of these units.
When you are dealing with a company that has more experience with these particular challenges then obviously you are ensuring yourself against more mistakes. Now, this isn’t to say that a new company doesn’t know what it’s doing, it is just to pint out that when you have empirical data to inform your opinion you can decrease your chances of having a horrible experience.
Second, can the company provide you with written work orders and estimates. This may seem odd as most companies do this, but if you are like so many Americans these days who are trying to get by in these touch economic times than you may be tempted to hire that guy you meet in the shopping center parking lot.
Yes, someone who is unaffiliated may do the work for cheaper, but you also expose yourself to more problems. With written estimates and work orders, you at least have a modicum of legal recourse.
Third, is the tech certified? Again, most companies should have only certified techs, but it only takes a second to ask. By hiring tech who is certified you know that they’ve at least demonstrated basic competency in the fundamental HVAC areas. This way, you again can reduce your chances of having ongoing or significant problems. Other than that though, you’ll just have to call around and see which company seems like the best fit for you and your situation.
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